04 Nov 2025

Support Center

Register Register a new account to submit new Tickets or manage subscriptions. Submit a Ticket Submit a new issue to a Department. Knowledgebase View categorized listing of all common frequently asked questions. Downloads View our categorized library of downloads for all necessary manuals, software, etc. Latest Knowledgebase Articles Date Added Edge - how to enable guest access to profiles and blogs? 21 Aug 2025 01:44 AM How to activate featured users on main page in Edge? 07 Aug 2024 06:01 PM Where do I delete profile photos? 30 Dec 2023 09:48 AM Can you show me where to put my adsense ads in site like yours? 28 Dec 2023 01:20 PM How create App Store payment plans? 06 Dec 2022 05:47 AM How do I set up App Store payments for iOS app? 04 Dec 2022 06:16 AM Is it possible to change the genders to business users. I'm looking to build a business network. 07 Nov 2022 02:00 PM How to disable accounts and content approval? 26 Oct 2022 12:22 AM How to show name of receiver and sender in auto mails? 29 Aug 2022 03:26 AM How can I check that cron is running? 18 Jul 2022 06:51 AM How do I view my credit balance in Mobile Impact? 23 Apr 2022 01:07 AM What computer language was used to develop the dating solution? 26 Mar 2022 03:51 PM What are "Default" and "Profile" SEO module options? 06 Feb 2022 03:44 AM What is {site_title} in SEO module? 05 Feb 2022 01:50 AM How change main page background in Impact template? 31 Jan 2022 06:06 AM How do we add additional countries, state and city etc to the list? 24 Jan 2022 06:52 AM How do I deactivate chatrooms? 23 Jan 2022 09:49 AM Can we send a message to a user from the admin panel as an admin? 18 Oct 2021 01:10 PM How do I set up Google Play payments for Android app? 13 Oct 2021 02:31 AM How create Google Play payment plans? 13 Oct 2021 02:21 AM How to get base64-encoded RSA public key for Android app? 11 Oct 2021 11:25 AM How to disable 3dcity rooms? 08 Oct 2021 04:16 AM Change icons main page (Impact) 04 Oct 2021 06:57 PM Affiliate(Partner) Program Overview (Part 2) 28 Aug 2021 05:41 PM Number of profiles in the search results. 25 Aug 2021 06:39 AM How to change Impact inner pages background image? 09 Aug 2021 02:39 AM How to hide users without photo? 11 Jul 2021 03:18 AM How to disable live streaming? 26 Jun 2021 01:34 AM How can I change the password of admin? 17 May 2021 04:40 PM I would like to know how to configure the 404 error in order to customize the page? 13 Apr 2021 04:55 PM Which database tables contain user information? 08 Apr 2021 06:45 PM How to disable auto population of extended search filters during registration in Impact template? 08 Apr 2021 12:54 AM How do I see which users have video on their profile? 07 Apr 2021 05:29 PM How activate photo approval? 06 Apr 2021 01:39 AM How do I set up Stripe? 25 Feb 2021 08:32 AM How can i hide the "invisible browsing mode" button 24 Feb 2021 12:22 PM Time zone setting 24 Feb 2021 12:08 PM How can I make video chat one of the free services ? 19 Feb 2021 05:04 PM Where to edit privacy policy in the Edge template? 01 Feb 2021 04:29 AM How to disable links in the footer of Edge template? 27 Jan 2021 03:36 AM How to set profile as Urban home page? 21 Jan 2021 02:43 AM How to decrease photo file size? 19 Jan 2021 01:15 AM How to use payment system only for some of payment plans? 06 Jan 2021 04:30 AM How to add additional values in profile fields? 06 Jan 2021 02:51 AM I can’t change boy to men OR girl to women. 28 Dec 2020 03:22 PM Remove email verfication 17 Dec 2020 02:22 PM What does SEO Friendly URL's do? 17 Dec 2020 07:30 AM How to change BOYS & GIRLS to MEN & WOMEN? 11 Dec 2020 12:31 PM How to change the volume of the background youtube video on the main page of the site? 11 Dec 2020 08:05 AM Оn the EDGE theme where is the place where i can change the "terms" and "policy" please? 11 Dec 2020 08:01 AM Where can I read messages sent via "Contact" form? 03 Dec 2020 05:24 AM 3DCity Are there any keystrokes that give the avatars any facial expressions? (For example :) makes the avatars smile.) 30 Nov 2020 08:01 AM How do we create friends on website or mobile app? (Urban) 23 Nov 2020 05:49 AM Can all the logos and names be changed in 3DCity? 20 Nov 2020 07:30 AM How to change the age range of users on the site (18-100)? 03 Nov 2020 06:43 PM How works 3D City? 22 Oct 2020 06:25 PM How does Street Chat work? 22 Oct 2020 02:30 PM Can't send mail via mail() 12 Oct 2020 01:37 AM What CMS does Chamleon use? 05 Oct 2020 07:41 PM Can you tell me which file calls the timeline feed(wall)? 05 Oct 2020 07:39 PM Why some countries are duplicated in selectbox on registration page? 03 Oct 2020 03:38 AM How to change the color of the tiles that the icons are on(Impact mobile)? 22 Sep 2020 10:05 AM How to delete chat (messages) in Impact and Urban mobile templates? 21 Sep 2020 07:03 AM I would like to know the format of the videos that we can upload to site. 18 Sep 2020 12:02 PM Hide chat messages popups on 3DCity pages(Impact) 14 Sep 2020 04:35 PM How do I set up the SSL seal code? 07 Sep 2020 12:30 PM Default birthday value 30 Aug 2020 03:27 PM How can change the (c) to a © on my copyright at bottom of page? 28 Aug 2020 02:20 PM We have appointed one of the users as the moderator of the profiles. How can he get started? Where is his office located? 23 Jul 2020 07:15 PM How is the functionality of individual chat implemented? 08 Jul 2020 03:46 PM How to add a new city which is not in the database? 07 Jul 2020 07:41 AM How do i remove a users videos from admin panel? 03 Jul 2020 06:01 PM I am unable to unblock a member from mobile site. Where is the option(impact mobile)? 01 Jul 2020 06:47 PM What does the "Don't show me as a 'Profile visitor' "option mean in the user profile settings? 24 Jun 2020 05:02 PM What does the option "Hide my presence from other users" mean in the user profile settings? 24 Jun 2020 04:58 PM How to prevent a user from deleting his profile on the site? 24 Jun 2020 11:46 AM What if I don't want ANY image on main page of Impact and want just white screen? 23 Jun 2020 12:02 PM How to disable profile status information (Impact)? 22 Jun 2020 03:59 PM How to set up your unique "Facebook like button" button on the "Urban" template home page 10 Jun 2020 11:37 AM How can I count miles in km search? 09 Jun 2020 06:20 PM "Pics uploads" statistics. 02 Jun 2020 06:59 AM I don't see links on apps on main page of Edge template 16 May 2020 02:25 AM How to disable the information banner on the main page "Urban"? 02 May 2020 06:29 AM What is the difference between "Native Player" and "Custom Player". What feature does this player apply to? 02 May 2020 06:16 AM How can I set the mandatory photo when registering a new user(Impact)? 30 Apr 2020 05:07 PM How to disable 3DCity? 29 Apr 2020 03:48 PM Where to enable/disable "Encounters"(Urban)? 23 Apr 2020 09:01 AM How to remove the block "Cool new videos" on the main page of the template "Mixer"? 21 Apr 2020 02:24 PM How to change the order of the menu in the right column of the Urban template? 20 Apr 2020 06:22 AM How to hide users on map on main page of Urban? 18 Apr 2020 12:37 AM How to cancel "Activate Super Powers" to those users for whom it is already active? 15 Apr 2020 01:26 PM What does "Users Reports and Content Reports" mean? 15 Apr 2020 01:22 PM How to change the background image on the main page of the Impact mobile template? 14 Apr 2020 06:53 PM How to change copyright text at the bottom of page? 12 Apr 2020 01:35 AM How to add more screenshots to my Android App listing? 11 Apr 2020 09:30 AM How to show full screen picture on main page of Impact? 23 Mar 2020 02:53 AM Can we see the messages of all the profiles in our website and sometimes delete some messages of scams and other fraud actions ? 17 Mar 2020 08:20 AM How can I invite you to be able to publish my Android app? 11 Mar 2020 02:29 PM How do i change the names of chatrooms? 09 Mar 2020 07:09 AM How to delete group in Edge template? 02 Mar 2020 01:11 PM I want to change the home page of the website and the mobile website with a landing page. 21 Feb 2020 08:45 PM How to change the font color of percent on graphs in the Impact mobile template? 16 Feb 2020 09:13 AM How can I apply 100 credits to a member who has just joined? 08 Feb 2020 06:41 PM How can I increase minimum size of user photo? 08 Feb 2020 02:18 AM How to change the design of the application (mobile template) using the admin panel? 21 Jan 2020 05:42 PM Where can i change colors in chart canvas statistic. Phisics, hobbies, Intellect(Impact)? 21 Jan 2020 02:04 PM How to disable/enable Edge menu items? 19 Jan 2020 02:20 AM How to disable the link "Remove ads"(Impact) 16 Jan 2020 11:09 AM How to edit Facebook and Twitter link in Edge template footer? 02 Jan 2020 04:28 AM I changed the homepage pic. I did it on laptop. But when I open the site on my mobile, the same old pic is visible.(Impact mobile) 25 Dec 2019 07:43 AM How to change the image on the main page of Edge template? 15 Dec 2019 12:39 PM How do I turn off people, pages, photos, and videos from the index page(EDGE)? 13 Dec 2019 05:24 PM How do I set things up so that a gay man will be matched with men rather than women? 28 Nov 2019 02:08 PM What file are the menu items generated in for the narrow column template menu in urban? 18 Nov 2019 08:11 AM IM antispam settings 16 Nov 2019 06:19 AM Is there a way for me to automatically issue free credits (like 1,000) credits when a member signs up? 06 Nov 2019 10:01 PM What is "Your private note"? 29 Oct 2019 09:40 PM 2CO 25 Oct 2019 06:19 AM Is there a way to check how many members are paid members? 21 Oct 2019 08:35 PM When i turn Edge on, this private photos just desapear from the front-end. 18 Oct 2019 08:21 PM How to set payment plan selected by default? 09 Oct 2019 01:49 AM How I can upper size video(photo) for upload? 04 Oct 2019 06:37 PM Is there a file, where i can see what member is blocked by users? 30 Sep 2019 06:28 PM How to translate forum topic names(Oryx) 23 Sep 2019 07:45 PM Search by distance 02 Sep 2019 05:07 AM How can I delete the images for the main page of Impact? 22 Aug 2019 02:54 AM System of payment plans and credits . 19 Aug 2019 10:31 AM Can I disable the option "download" photo & video in the template Edge? 12 Aug 2019 03:12 PM Chameleon geo data structure 05 Aug 2019 12:36 PM How can I disable prefill of "Extended search" after registration? 05 Aug 2019 02:46 AM Mandatory photo upload at registration (Impact desktop) 01 Aug 2019 04:58 PM "Forced profile picture upload" 01 Aug 2019 04:57 PM How to hide "About" user in Edge template? 31 Jul 2019 04:27 AM How long does a profile stay in the top bar Spotlight? 24 Jul 2019 11:49 AM How to translate profile field values? 20 Jul 2019 06:26 PM Where to change the currency "$"? 09 Jul 2019 09:35 AM How can ı make 3d cities visible to visitors to allow them to test 3d and stay more on the site? 04 Jul 2019 11:49 AM How to disable the "GDPR"? 05 Jun 2019 06:30 PM Is there a way to disable the email notification "new member registration" to admin? 29 May 2019 02:48 PM Edge Template Basic Settings. 17 May 2019 05:55 PM How to hide a map with users on the Urban mobile template main page? 17 May 2019 05:52 PM Where to set homepage for Edge template? 30 Apr 2019 12:47 PM Paid features and features paid by credits, what is the difference (urban, impact)? 28 Mar 2019 04:21 PM Modules > Banners 28 Mar 2019 02:33 PM How to hide a button "Browse profiles invisibly"(Impact)? 22 Mar 2019 06:35 PM Which site folders should have write permission? 22 Mar 2019 09:59 AM Where can I find the audio and video chat buttons in the mobile template Impact? 22 Mar 2019 07:20 AM How to disable page level ads for your website? 13 Mar 2019 07:04 AM Customize color scheme for Impact. 07 Mar 2019 05:45 PM How to create a custom page in desktop template Impact? 07 Mar 2019 05:20 PM How to call a user in video-audio chat in a mobile template Impact? 07 Mar 2019 10:09 AM How to send gifts in the mobile version of urban? 06 Mar 2019 02:39 PM Cookie that are used in the chameleon 04 Mar 2019 09:51 PM How to make a user profile background in one color (urban)? 04 Mar 2019 07:55 AM Reset cache after making changes to templates and site styles. 01 Mar 2019 09:40 PM How to adjust the order of items in the mobile menu (impact mobile)? 01 Mar 2019 09:37 PM How to set the minimum percentage value in graphs (Impact)? 01 Mar 2019 06:58 AM How to change the text of the pages "About" and "Contact us" (Impact)? 10 Jan 2019 09:04 PM How do I change the email templates? 10 Jan 2019 09:00 PM How can I disable/move menu items in Impact header? 18 Dec 2018 03:03 AM How can I add new words in template files? 17 Dec 2018 03:39 AM How to send emails from site only to exists email addresses? 15 Dec 2018 01:35 AM Is there any tool for making to skip the initial 5 questions in Impact? 14 Dec 2018 11:51 AM Affiliate(Partner) Program Overview (Part 1) 12 Dec 2018 03:43 AM Where to edit the page "About" (Impact)? 11 Dec 2018 09:15 AM Where can I change my contact information (Impact)? 11 Dec 2018 08:56 AM How can I change the currency from dollar to SEK? 11 Dec 2018 08:53 AM How do you see who is online and who has joined in the app and online? 07 Dec 2018 08:05 AM How can I show the payment page right after 'Join Now' first page? 22 Nov 2018 07:12 AM On desktop version, how can I remove the voice call feature(Urban)? 20 Nov 2018 01:45 PM How to disable video uploads so that people cannot upload videos? 20 Nov 2018 01:41 PM How to change Urban main page background color? 22 Oct 2018 01:58 AM How to set my video for main page? 09 Oct 2018 02:21 PM What is the URL of the privacy policy? 02 Oct 2018 08:18 AM My site is not indexing by search systems 30 Sep 2018 02:51 AM What affects the graphs(Impact)? 27 Sep 2018 09:55 AM How do you change price of Boost Credits? 24 Sep 2018 06:14 AM How i can set automatic for every users registret,search people Nearm Me(Impact)? 18 Sep 2018 07:29 AM What is the difference for: "The site can be access only by paying members" and "This site has some paid features" 16 Sep 2018 02:58 PM What is "Text Field Filter" 13 Sep 2018 07:23 PM How does a user change gender on Oryx? 12 Sep 2018 06:30 AM What services can I use for credits in the Impact template? 07 Sep 2018 11:03 AM I have had clients join my dating website and they have been deleted. How can this happen by itself. 03 Sep 2018 04:29 PM How to use my banners instead of AdMob in mobile app? 03 Sep 2018 05:18 AM Google Maps is not loading, I see message "Do you own this website? g.co/staticmaperror/billing" 03 Sep 2018 01:49 AM How can I add AdMob banner in mobile app? 30 Aug 2018 03:18 PM How to change the profile fields that are counted in the results of the graphs (Impact) 17 Aug 2018 08:43 AM How can I disable search systems indexing for some page/folders? 13 Aug 2018 01:34 AM How to change the colors of the graphs in the Impact template? 10 Aug 2018 06:44 AM I have bought profiles but cannot find them in encounters(hot or not) 08 Aug 2018 01:31 AM How can I set opposite profile type or types? 07 Aug 2018 04:45 AM How can I show site on language of visitor? 29 Jul 2018 02:11 AM How can I translate payments plans? 27 Jul 2018 11:40 AM Where can I change the number of credits needed to boost profile(Impact)? 18 Jul 2018 11:41 AM My Default Gender in my profile question is Women. How can I change it to man? 18 Jul 2018 07:17 AM How to enable all profile fields for registration in Oryx/Mixer/New age? 07 Jul 2018 02:51 PM What is "Demo" in "Main > Payment > Payment systems"? 01 Jul 2018 01:29 AM How do I give myself (user) superpowers? 27 Jun 2018 06:55 PM Popap with messages hides the menu in 3DCity. 26 Jun 2018 01:08 PM I want that the not registered users can test the 3DCity without registration 24 Jun 2018 02:45 PM How can I upgrade a free member to a paid member ? 05 Jun 2018 05:35 AM How can I disable payment plan for one of payment systems? 04 Jun 2018 11:24 AM Right column widgets not showing on profiles even though all of the right column options are enabled(Urban)? 01 Jun 2018 07:18 AM If customer send abuse about another member, where i receive notify and where i can verify the chat about this abuse(Report)? 30 May 2018 07:27 AM How to change the order in the right column in the Urban template? 28 May 2018 07:53 AM How to upload the affiliate banners? 28 May 2018 01:13 AM Where can I get the link on my iOS app? 26 May 2018 01:38 AM How to setup Adsense or other crawler login on website? 25 May 2018 04:14 AM What is the optimum width and height of a banner on template Impact? 23 May 2018 01:59 PM How to disable the menu item in the right column(Urban)? 19 May 2018 11:58 AM How can I find where to change color of site text? 19 May 2018 05:11 AM The Wall on Urban theme. When I click on "All Members" it does not show all members posts. 17 May 2018 03:35 PM And can i disable "Activate super powers"(Urban)? 17 May 2018 02:58 PM Is there a way to find out if the mass emails has been sent? How can I check the status. 16 May 2018 05:11 PM How to change "I'm here to" values in Impact description of search filter? 15 May 2018 08:19 AM Greeting audio message (Oryx, Mixer, New age) 02 May 2018 05:46 PM How to fill in the "Meta tags" field correctly(SEO)? 02 May 2018 12:14 PM Is it possible to extend individual users free trial period(Paid days left)? 01 Apr 2018 07:40 AM Where to translate "Signing up takes two minutes and is totally free."(Impact)? 01 Apr 2018 06:26 AM I have added a new interests category and I need to assign a new icon to it(Urban) 27 Mar 2018 07:12 PM How to send email notifications by cron to decrease delays when I visit profiles? 19 Mar 2018 12:20 PM How can I disable menu items in Urban/Impact? 17 Mar 2018 01:15 AM How do I check the history of conversations between users? 17 Mar 2018 01:07 AM How can I change the text on the main page where it says "Join the Best Dating Site in the World"(Impact) 12 Mar 2018 07:04 PM How do I customize the menu in the right column(Urban)? 05 Mar 2018 07:55 AM How do i disable Games, Street Chat? 05 Mar 2018 07:52 AM How to change the order of blocks in the right column(Urban)? 05 Mar 2018 07:47 AM How to change contact information(Impact)? 03 Mar 2018 06:30 PM How does the "Boost profile" work(Impact)? 02 Mar 2018 07:55 PM How to change the background and colors of the menu in a mobile urban? 02 Mar 2018 08:33 AM How to disable individual chat on the 3DCity page(Impact)? 25 Feb 2018 08:27 AM Minimum image sizes for the main page 21 Feb 2018 07:22 AM Can you add additional Chat rooms? 14 Feb 2018 07:17 AM What is the exactly meaning of "Amount" and "Amount old"(Impact) 07 Feb 2018 09:26 PM How do I disable "You have a new visitor! " emails? 26 Jan 2018 07:45 PM Why can not I see users in the search(Impact)? 15 Jan 2018 05:33 PM How enable google translator for language editor in adminpanel? 13 Jan 2018 03:19 AM How many users can enter a Street Chat at a time? 30 Nov 2017 10:30 AM I'm trying to add a new field, but he says that the "Ethnicity" field already exists? 22 Nov 2017 01:04 PM I need to remove the links Knowledgebase and Modifications from the admin cp. 19 Nov 2017 01:21 PM Where is search in impact mobile? 19 Nov 2017 03:31 AM How to remove location title from main page? 17 Nov 2017 01:38 AM How allow more 10 members in one location of street chat? 14 Nov 2017 02:44 AM How to answer the question in the same ticket? 13 Nov 2017 08:29 AM "Always online count" - what is it? 20 Oct 2017 06:07 AM When i use the extended search, the tick box for "Only with photos" is not filtering out the no photo users? 18 Oct 2017 03:01 PM How can I add a description of the base field if the field has not been filled in yet? 14 Oct 2017 03:43 PM Is it possible to hide country(state, city)? 11 Oct 2017 05:39 AM How to translate the values of the profile fields? 09 Oct 2017 04:49 PM What is this "Appearance" field? 09 Oct 2017 04:16 PM I want to be able to edit the upgrade page. For example, change the icons, their order etc. 09 Oct 2017 06:59 AM How to change background picture on the mobile impact template? 09 Oct 2017 06:43 AM How can I disable some languages on my site? 09 Oct 2017 02:36 AM I want require payment before member can use site 08 Oct 2017 12:57 AM Is it possible to disable change of gender after registration? 28 Sep 2017 08:33 AM My programmer needs your PHP code description to make changes. 26 Sep 2017 04:06 PM Where can a user upload a photo in a gallery in 3DCity? 18 Sep 2017 11:47 AM Registration of a new user in the desktop template Impact 14 Sep 2017 07:22 PM How do I set up Skrill? 14 Sep 2017 10:10 AM How user can verify account and get "Verified account" icon? 13 Sep 2017 01:52 AM How can I use my hosting ffmpeg for video upload? 12 Sep 2017 01:11 AM Example of work "Auto Translation" 09 Sep 2017 07:55 AM How can I add (edit, delete) the questions in the questionnaire in the third step of registering the Impact template? 08 Sep 2017 08:08 AM How can we setup which user account will show up in new register users welcome message? 07 Sep 2017 07:18 AM How does work "Average rating of your photos" (Urban)? 06 Sep 2017 08:43 AM How to set the background image for the main page of the mobile template "Impact" 06 Sep 2017 07:16 AM How can i translate quiz in join. For example: "Do you prefer only single people?" (Impact) 05 Sep 2017 06:43 PM I want to disable or hide (Straight / Bisexsual) selection (Impact) 05 Sep 2017 06:22 PM Where can I edit contact page in Impact? 05 Sep 2017 04:39 AM How to edit order menu in the right column, template Urban? 04 Sep 2017 06:26 AM I am missing the selection window of the sexual orientation on the homepage. How to add this field? (Impact) 02 Sep 2017 05:57 PM How to disable the ability to block one user to another? 28 Aug 2017 01:14 PM Example of translated phrases in the Portuguese language in your template "Urban" 26 Aug 2017 07:46 PM Where can I change the Gift System from paid to free? 26 Aug 2017 06:43 AM How can i change the presentation text of urban mobile?("Chat with fun new people, share photos and interests, even date!") 24 Aug 2017 01:07 PM How do I make the page display everything in Spanish without deleting all languages? 24 Aug 2017 08:09 AM How do I remove the Facebook Like button at the bottom of my site? 09 Aug 2017 07:26 PM How to change default image for the profile without a photo? 07 Aug 2017 12:21 PM Can I disable video and audio chat? 06 Aug 2017 01:35 AM What is the section of the admin panel in the "Users activate" 03 Aug 2017 05:52 PM I don't see some of top menu items 22 Jul 2017 02:50 AM How can I add another social login? 22 Jul 2017 02:45 AM I see error "failed to open stream: No such file or directory" after update or install 19 Jul 2017 12:48 AM Where i can request the access to private photo on mobile urban?? 06 Jun 2017 09:12 AM How can I rotate photo to correct side? 04 Jun 2017 12:42 AM How to change the design of the module with photos in the header for the visitor of the site(Urban)? 27 May 2017 01:45 PM How to change the image on the main page the "Affiliate"? 10 May 2017 06:46 PM How to resize logo? 10 May 2017 06:41 AM Where can I find the main page app store logo and google store logo? 28 Apr 2017 01:18 PM How can I use "Restore" in languages list? 22 Apr 2017 02:38 AM How to change the location of the information block on the main page(Urban)? 20 Apr 2017 02:20 PM Where to edit the contents of the "Welcoming message"? 17 Apr 2017 03:54 PM How can I change currency sign position in the payment description? 17 Apr 2017 01:45 AM My profile doesn't receive emails from site 17 Apr 2017 12:42 AM How to translate "ALL" in your search filter(urban mobile)? 11 Apr 2017 07:34 PM How to remove block "Profile customization" (the choice of profile background in urban)? 10 Apr 2017 10:47 AM How can I limit count of photos in free profiles? 09 Apr 2017 12:35 PM How to reduce the number of displayed main menu items in Oryx? 06 Apr 2017 05:18 AM How do I set up Zombaio? 03 Apr 2017 01:38 AM How to translate "pending audit"? 27 Mar 2017 08:10 AM How can I add a special translation for word on a specific page? 22 Mar 2017 08:16 AM Gmail smtp error - Please log in via your web browser and then try again 14 Mar 2017 03:23 AM Remove/disable the 3D City both on mobile and on web 13 Mar 2017 05:45 PM SSL operation failed with code 1. OpenSSL Error messages: error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong version number 07 Mar 2017 01:02 AM When I click on the extended option, it is redirecting to the login page rather than showing the filter options? 04 Mar 2017 05:39 PM How can I change date format or time format? 01 Mar 2017 05:18 AM I can temporarily block women registrations on my website? 27 Feb 2017 05:58 PM The location to main page after "Meet new people in..." is not accurate 26 Feb 2017 07:50 AM How can I increase the size for video and photos to be uploaded to the members profile? 15 Feb 2017 06:05 PM Need to get rid of the "Invite Facebook Friends" on profile page.. 13 Feb 2017 07:57 AM Where are the smilies stored and can I replace them? 10 Feb 2017 03:58 PM How to hide the module from the user picture at the top of the site for visitors(urban)? 08 Feb 2017 05:50 PM How does a user transfer credit to another user? 06 Feb 2017 05:40 PM How to disable news section: Site Tour, Testimonials and other(Oryx, New age) 30 Jan 2017 04:26 PM How can I edit subcategories in the Advertisements module? 30 Jan 2017 01:32 AM How to change image of gifts in the urban template? 27 Jan 2017 06:05 PM How to upload a picture on the wall(the icon of the camera) 21 Jan 2017 07:53 AM How can I redirect my domain to www.domain? 17 Jan 2017 01:00 AM I don't see Spotlight on my site 15 Jan 2017 07:29 AM What is "Special Delivery"? 14 Jan 2017 08:34 PM How does invisible mode work if activated and where do I see that and can I choose it in the front end? 14 Jan 2017 08:09 PM Is there a way to embed code into pages created under site news? 14 Jan 2017 10:33 AM How to disable customize profile and use a normal 1 background for all sites? 12 Jan 2017 02:12 PM How do I set my websites up so that email confirmation is done before user can log in or use website? 11 Jan 2017 08:38 PM In the header how can you disable the lanagues you don't want to show on the site? 11 Jan 2017 08:30 PM How do do you remove the affliates feature from the footer? 11 Jan 2017 08:28 PM How do I remove the link: invite facebook friends in the right column? 02 Jan 2017 07:50 AM How can I move site to other hosting? 27 Dec 2016 02:28 AM Where can I download Chameleon.Urban Mobile PSD for editing? 24 Dec 2016 10:46 AM Where can I download Chameleon.Urban PSD for editing? 24 Dec 2016 10:45 AM I am using the Oryx template, but I do not see the moveable windows that are shown on the demo. 24 Dec 2016 03:22 AM I have issue with redirects on my site 19 Dec 2016 03:02 AM How to show button "Activate Super Powers!" in the right column? 19 Dec 2016 02:56 AM Is there a way to change or alter the date of when a member joined or registered to the website? 19 Dec 2016 01:35 AM How can I change urban colors for header and footer? 18 Dec 2016 11:57 AM How do I change the text from log in to chameleon to my site's name? 17 Dec 2016 04:11 PM What does field "Meta tags" mean and what effect does it have? 09 Dec 2016 03:34 PM How to add a new orientation to the site? 09 Dec 2016 07:28 AM How to increase count of profiles on the search page? 09 Dec 2016 12:45 AM How can I create Google Maps API Key? 08 Dec 2016 07:36 AM How to hide the module with a photo in the header of the site for visitor? 02 Dec 2016 03:15 PM How could I put a "Share" facebook button on the main page? 02 Dec 2016 12:53 PM How user can change their password(Urban)? 30 Nov 2016 05:39 PM What is the "Ban" function in the Admin? 28 Nov 2016 01:32 PM How can I set admin email? 27 Nov 2016 02:05 AM How to assign a user the moderator of the site? 25 Nov 2016 02:15 PM How to translate the names on the settings page of the profile in your Urban template? 23 Nov 2016 08:46 PM How to change the image on the main page(Urban)? 23 Nov 2016 05:31 PM How can i remove the affiliates link from the pages botton? 21 Nov 2016 10:37 PM Where can I see and change your avatar into 3DCity? 17 Nov 2016 07:36 AM Resend verification email 16 Nov 2016 02:20 PM "Number of emails to sent at one cron run" what does that mean? 15 Nov 2016 04:21 PM After I change password and update, a long number appears(hash for passwords). 11 Nov 2016 08:16 AM How can I disable users list in the header? 08 Nov 2016 03:07 AM How to add a field in advanced search? 07 Nov 2016 08:00 AM How can I delete main categories in the Advertisements module? 07 Nov 2016 02:54 AM Do I have an option to send mass messages from admin? 06 Nov 2016 02:18 PM How to increase number of photos for spotlight? 01 Nov 2016 06:21 PM "Chameleon Community", how can i disable this in my admin panel? 28 Oct 2016 11:06 PM How to insert a picture in the Tinymce editor? 28 Oct 2016 03:55 PM How can I add image in the admin text editor? 28 Oct 2016 03:50 PM How can I disable some site options? 28 Oct 2016 03:45 AM Can you please explain what does the option "Fake profiles' replier" in "Fakes reply"? 21 Oct 2016 10:17 PM Force users to upload photo no work on template New Age(Oryx, Mixer) 17 Oct 2016 01:21 PM Only for women(man) everything on the page is free 17 Oct 2016 05:50 AM How can I disable affiliate module? 17 Oct 2016 02:27 AM Is there the option for the user to enter his/her gender so that on the search results page he/she can see matches of the opposite gender? 14 Oct 2016 10:54 PM How to remove, flip, change the status(public-private) profile photo in template "Urban mobile" 14 Oct 2016 03:19 PM Where to set up adsense for mobile? 14 Oct 2016 09:45 AM I have changed the user type from none to Platinum but no access to paid features 14 Oct 2016 02:04 AM I have change the Status from none to Platinum. But I cannot read IM Messages.(Oryx) 13 Oct 2016 11:30 AM How can I change menu items order for Oryx? 13 Oct 2016 09:23 AM Why the user after registration, just go to the upgrade page and does not have access to the site? 13 Oct 2016 07:40 AM How can i select Var. #6 in FrontPage see image 12 Oct 2016 12:10 PM Can you delete single interests instead of entire interest 12 Oct 2016 05:42 AM Set the number of messages displayed in chat 11 Oct 2016 06:04 AM "SuperPowers needed for sending more than messages per day"? 11 Oct 2016 05:58 AM How can I block site for members without photo? 11 Oct 2016 05:38 AM What is option "Forced profile picture upload"? 11 Oct 2016 05:36 AM What languages is available for app? 11 Oct 2016 05:34 AM How can I add translations for the new categories for groups? 05 Oct 2016 07:13 PM How to add a video background to the main page? 05 Oct 2016 04:40 PM How could I change the icons for "friends", "date" and "chat"? 05 Oct 2016 10:01 AM How to disable some automails? 05 Oct 2016 03:47 AM Where to set the value of the "credit" when you purchase via the payment system? 04 Oct 2016 04:08 PM How to revoke access (already approved earlier) to private photo? 04 Oct 2016 05:09 AM How can i delete one orientation? 30 Sep 2016 05:11 AM Where do I order modifications? 30 Sep 2016 01:06 AM The user is added via admin panel in spotlight. But this user is not visible in spotlight, when I see another user. 28 Sep 2016 07:56 AM How can I test email sending from my site? 28 Sep 2016 01:35 AM For some reason there isn't any subscription option on the site showing (Activate Super Powers). 27 Sep 2016 03:54 PM How can I change "Signature" in automail? 27 Sep 2016 10:00 AM Where approved photos uploaded by the user? 26 Sep 2016 08:17 PM I see error 404/500 when click on site links and profiles 26 Sep 2016 03:06 AM I use oryx/ Ineed to mofify the login/join/index page, take off all/any internal info like news: video, post , etc/ 26 Sep 2016 02:44 AM Where you set the background image for a user profile in the "Urban"(styles) 24 Sep 2016 10:20 AM How to change(remove) bubble on the main page template "New age"("Dating main page") 24 Sep 2016 10:12 AM How to change image on home page template "New age" 24 Sep 2016 10:12 AM What is the purpose of the "Timeline activity" 23 Sep 2016 06:05 AM Is there a way to automatically move the text chat upwards when someone is video chatting? 22 Sep 2016 10:27 PM How to translate the admin zone? 16 Sep 2016 10:21 PM I want to make the wall shorter. So less messages on it. 16 Sep 2016 11:22 AM How do I replace the image of the couple on the New_Age site with another image? 12 Sep 2016 05:47 AM What parameters determine the popularity of a website user? 09 Sep 2016 11:47 AM How to configure so the user had to pay to get access to the "Want to meet you" 09 Sep 2016 08:12 AM How can I block IP range? 09 Sep 2016 02:37 AM How do I remove the social login button from my website and mobile site? 08 Sep 2016 05:49 PM How do I setup the nudity filter? 08 Sep 2016 05:42 PM How is the video greeting feature setup? Currently, I can't setup the video greeting and users aren't able to figure out how to setup or the video greeting. 08 Sep 2016 05:39 PM How do I activate the website and mobile website audio and video chat features? 08 Sep 2016 02:57 PM How to translate App on my desired language? 06 Sep 2016 06:27 AM Can I disable the option of profile deletion? 03 Sep 2016 09:32 AM In the main menu bar is missing the button "more" in my language 03 Sep 2016 06:05 AM The video and audio chat where do I find that? 31 Aug 2016 02:56 AM How I can stop member to register with numbers?(Text Filter) 30 Aug 2016 11:45 AM When I set up the fortumo account when the person is going to pay, fortumo itself offer them different packages options but not the one the people choose in the website 26 Aug 2016 03:05 AM How can I set mobile home page for members? 22 Aug 2016 03:48 PM Google Maps does not appear on my site, what should I do? 21 Aug 2016 09:02 PM From where i can replace the images appearing at all 3d world rooms? 21 Aug 2016 02:57 PM How can I delete interests group(Music, Sport...)? 21 Aug 2016 11:40 AM How can I enable reCAPTCHA? 18 Aug 2016 02:03 PM How i can activate chat rooms? And where find them? 17 Aug 2016 09:56 PM What is the size limit for a member to upload file(picture, video)? 15 Aug 2016 02:35 PM Message "Welcoming message" is not sent 15 Aug 2016 02:24 PM How can I translate some parts of main page of affiliate page? 13 Aug 2016 04:09 PM How do I paste Google Analytics code on webpage? 12 Aug 2016 12:29 AM What new features are available in the new version? 12 Aug 2016 12:26 AM How can I disable SEO friendly? 11 Aug 2016 02:51 PM How can I add credits to user? 11 Aug 2016 05:47 AM How do I set up Google, Twitter, VK, LinkedIn, Facebook log in buttons(Social login)? 09 Aug 2016 11:51 PM I need to verify the site to google with a meta tag, I can't find a way to verify the website with it. 08 Aug 2016 11:42 PM How to play videos with profile in 3DCity? 08 Aug 2016 07:41 AM Admin cannot add profile to the spotlight 05 Aug 2016 07:43 AM How I can add the waterlogo to the photos? 05 Aug 2016 12:37 AM How can I enable map on main page? 02 Aug 2016 04:21 PM How can I edit payment plans? 27 Jul 2016 02:11 AM If you want to bill yearly, what do you do? 23 Jul 2016 12:25 AM Por favor puede decirme como o donde poner, para que la gente cuando se registre en mi pagina tenga automaticamente 150 creditos. 19 Jul 2016 11:50 PM How can I use Bing maps? 19 Jul 2016 10:22 AM I use white theme for mobile in mobile paging is 5 member per page i need to change it to 10 member per page so tell me how can i do that by admin or which file? 16 Jul 2016 02:21 PM How can I review what the app looks like? I need some screen shots to submit. 12 Jul 2016 04:57 AM How can i see all new change in new version, so can compare and upgrade files manually without loosing our custom modification? 10 Jul 2016 04:49 PM We was start to translates in Spanish from admin panel our web site. Now we see under field "Find new friends in" in section sexual orientations it's always "Hombre". 10 Jul 2016 03:42 PM How can I make mane page picture the same like Urban demo? I did change a picture but its either to small or to big. 10 Jul 2016 12:14 AM I want to send the English language file to a translation company. Where is it? 10 Jul 2016 12:07 AM Example of the translation of the missing phrase on the website in the mobile templates 07 Jul 2016 10:20 AM How to translate "I AM HERE TO" filter search mobile urban? 07 Jul 2016 10:02 AM Where can I change and include translations for the title on the initial page? (Welcome to the website!) 07 Jul 2016 07:43 AM What is fake profiles' replier and making or the function can exactly? 04 Jul 2016 11:33 AM How can I disable "Please buy credits to be able to speak to her"? 02 Jul 2016 04:59 PM How do change the link Activate Your Superpowers to Upgrade? 02 Jul 2016 05:03 AM How can I disable invisible mode in Urban? 01 Jul 2016 08:52 AM How i change the default city location viewed in the main page 01 Jul 2016 07:52 AM How can i change the Website administration message ? 28 Jun 2016 04:22 PM Which config file has the database username and password so I get it for you? 24 Jun 2016 12:12 AM I want to make this site plain and simple. First month free, $10 a month thereafter. 22 Jun 2016 12:42 AM I dont want to have the gift section in the website. I want it deleted. 22 Jun 2016 12:35 AM How do i delete a profile field? 21 Jun 2016 12:16 PM How do I set up CCBill? 19 Jun 2016 09:16 AM I cannot get my affiliate text links to work for my affiliate click through. 18 Jun 2016 09:22 AM How can I enable mobile version only? 18 Jun 2016 01:31 AM I want the name states changed to university and cities changed to campus. 18 Jun 2016 12:41 AM Redundant Hostnames Property is receiving data from redundant hostnames 17 Jun 2016 11:26 AM Message: unpack(): Type V: not enough input, need 4, have 0 13 Jun 2016 07:57 AM Is there a location on the site for me to put the SSL seal and verified so that users know we are a secure site? 09 Jun 2016 08:47 AM How to move the log in form to another location? 08 Jun 2016 10:48 PM Where I edit Membership Terms ' Conditions and Privacy Policy pages 08 Jun 2016 01:20 PM Setting the "Default search location" for the new user 06 Jun 2016 04:41 PM What options/functions does the site use with cronjob? 06 Jun 2016 04:11 AM Where do I change the Name Servers for my domain at GoDaddy? 05 Jun 2016 09:56 PM What is the directory of the gift images? 05 Jun 2016 06:30 PM how am I able to remove interests from the profiles? 02 Jun 2016 10:10 AM How does the option 'Forced user About Me" 02 Jun 2016 09:41 AM What is Spotlight module source file? 01 Jun 2016 12:06 PM If I have credits to make video chat request, does the other person have to have sufficient credits in order to do video chat too? 30 May 2016 08:17 PM How do I set Russian as the language of the Admin CP? 30 May 2016 08:16 PM How do I change the email template to German, for example "Welcome..." 29 May 2016 10:10 PM I want to add a new criteria in the Match Mail 29 May 2016 12:24 PM I want to change the name of a few menu items (home, news, videos, etc.)(Oryx, Mixer, New age) 27 May 2016 05:22 PM I thought setting set orientation matches would enable only opposite sex matches are mailed but seems to be not working. It is sending mixed sexes. 27 May 2016 11:24 AM How do I send the visitors to the German version of the site? 26 May 2016 09:37 PM In the URAN framework, instead of the front page saying: "Meet New People In New York!" that has a link to it, I would like it to say: "Register and access the site free for a limited time!" with no link.. 25 May 2016 02:19 PM What exactly is profile type (Allow users to change profile type)? 23 May 2016 11:17 AM What are the things a user can do to achieve high popularity? 22 May 2016 10:44 PM How long will a user stay in the first place? 22 May 2016 10:42 PM How do I change the "oops!" word in the word filter to something else? 22 May 2016 10:37 PM How to hide or remove the map in Urban mobile? 22 May 2016 12:03 PM What is the optimum width and height of a banner on header and footer(Urban)? 21 May 2016 05:17 PM How to make main page of the mobile urban background-picture? 21 May 2016 12:19 PM How do I change the following text in the home page: "Meet new people in Los Angeles!" 20 May 2016 11:14 PM How do i add phone number field for new members when they join? 20 May 2016 05:56 PM How can I change the background color of my Urban mobile(App) colors and the header etc? 19 May 2016 05:22 PM How to change the order of the mobile app menu? 19 May 2016 07:34 AM Сan i made a normally profil to a fake profil...? 18 May 2016 06:06 AM Is there a way to also include audio chat and video chat into super power? 17 May 2016 08:16 PM How to make free website access for one of the orientations of the users? 17 May 2016 09:28 AM How can we change the payment plan name from "Silver" to Emerald ? 16 May 2016 11:44 PM Which templates allow groups? 16 May 2016 07:17 PM How do I hide the age in People nearby? 15 May 2016 11:23 PM  Login [Lost Password]  Email: Password: Remember Me:    Search -- Entire Support Site -- Knowledgebase Downloads

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